At EMOSpeech, we are changing the way call centers interact with customers.
We are the first emotion recognition software that allows call centers to analyze all recorded calls, providing real-time feedback to agents and supervisors. Our solution is simple and easy to use, with a friendly user interface and simple integration to existing call center platforms.
Our technology is based on a continuous psychological model that recognizes different emotion states in a wide spectrum of acoustic emotions allowing better representation and providing more flexibility to identify properties in the voice.
